automationX supports registered users 24 hours a day by phone, pager and by email. automationX system software, project applications, automation classes, software upgrades and patches are distributed via the web with the automationX FTP site.
automationX Demand Support: Per unit /incident
Demand support is available Monday to Friday 8:30am to 5pm Pacific Time.
For more information or to purchase support call 1-888-983-8728 or email us. For areas outside of North and South America contact automationX Europe at www.automationX.com
automationX Contract Support offers users blanket 24 hour phone support coverage, release upgrades and patches, two days on-site annual service and more. Support contracts are priced dependent on system size and the number of systems under contract.
